Shipping & Returns

Please allow 3-14 days for delivery after order is placed.  All Customers will receive multiple email notifications during the purchase and delivery process (order confirmation, shipping and delivery updates).  Please check your spam or junk folder or  Contact Us if you don't receive any updates.   

FREE Shipping!

Get Free shipping on all orders over $39 (excluding taxes and any promotional discounts).

Vasanti Cosmetics Canada ships via Canada Post to Canadian addresses only. Canada Post does not deliver on Saturday or Sunday. 

Shipping Rates:

For orders totalling less than $39 and other shipping methods, the rates are:

 
Order details Priority Carrier Xpresspost Standard/Expedited
Shipping Rates $14.95 $9.95 $7.95
Delivery time 1 - 2 days 2-5 days 2-10 days

 

Processing Time:

  • Orders placed Monday through Friday are processed and shipped within 48-72 hours of receipt (not including weekends in this timeframe)
  • Orders placed on Saturday and Sunday or major Canadian holiday will be processed and shipped on the following business day

 

Returns Policy

You may return or exchange items within 30 days of delivery for any reason you are dissatisfied (shipping costs are not refundable or covered).  We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  

You should expect to receive your refund or exchange product within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund or new product more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.